Youtube is (one part of) the next Google
(Cross posted on my blog) This article in the NYT, inspired in part by This blog post by Alex Iskold made me think about the future of search. Both pieces speak for a growing group of children that...
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eyebrowse | update and user reactions
Today, we rely increasingly on the Web for a multitude of everyday activities that run the gamut from simple queries to complex social interactions. As a result, our browsing patterns are starting to...
View Articlesearch behavior as an indicator of frustration
can you identify what’s happening when users are searching? can you tell who are novices and who are experts? can you tell when a searcher is frustrated? what are signals for search success? - query...
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Who's answering your questions?
Over the course of the last year or so, I’ve been looking at the way people ask and answer questions on Facebook. Much of this work happened with the phenomenal and (haystack alum!) at . I’ve been...
View ArticleCIKM 2011 Keynote: User Interfaces that Entice People to Manage Better...
Today I gave a keynote at CIKM 2011. I argued that in addition to all our work on tools the process information for users, we should also be looking at tools that make people better able to apply...
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